One year after its first 5G trial, Safaricom, the leading Kenyan telecom operator, is introducing an ultra-high-speed broadband to the market. This new service, they say, would target the country’s major cities, and later expand to other parts of the country over the next 12 months.
“During Covid, we have seen a lot of customers wanting to work from home, whether these are individual customers, kids at home, so there are learning from home and also businesses, especially small businesses also start to establish their homes as their offices, so the work stops becoming a place but a space, so going forward we have to enable working from home or working from anywhere, in any space,” said Peter Ndegwa, Safaricom’s CEO. For the company, it is also a guarantee of increased financial revenue.
Thanks to the launch of 4G in 2015, Safaricom had tripled its revenue in 2020. The company is now looking to expand to other countries. “We are looking at expanding Mpesa beyond Kenya, we have already expressed interest to enter Ethiopia and we are going through that process. Hopefully if we get in there, we will continue to accelerate growth. More globally, we are looking at partnering with others so that Mpesa becomes the partner of choice for others including Visa and PayPal. We’ve signed many partnerships across the world. ” added Ndegwa.
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